List only what is true today. Update this section as registrations and BPO volume accumulate.
- Valuation work
- Accepting BPO and desktop valuation assignments in Core and Extended counties. Turnaround within 48 hours of order.
- Response commitment
- Your published SLA governs. Absent a stated requirement, assignments and portal tasks are acknowledged within 24 hours and initial occupancy inspection is completed within 24 to 48 hours.
- Errors and omissions
- Starr Surplus Lines Insurance Company (NAIC 13604), professional liability, primary claims-made, under the eXp Realty, LLC master policy. $5,000,000 per claim / $5,000,000 aggregate. Certificate of insurance naming your company as certificate holder issued on request.
- Contractor sourcing
- Bids solicited from independent licensed and insured vendors, or from your approved vendor list where one exists. No affiliated, personally held or in-house contractor entity is used on client assets. Bids returned within 72 hours of an approved scope.
- Vendor documentation
- W-9 and Colorado license verification provided on request. ACORD 25 certificate of insurance naming your company as certificate holder issued through eXp Realty risk management.
- Certifications
- REO Specialist — Corcoran Coaching, LLC (2026)
Seniors Real Estate Specialist® (SRES®) — Center for REALTOR® Development, an official credential of the National Association of REALTORS® (2025)
- Occupied asset handling
- SRES®-trained for elderly and vulnerable occupants. Relevant to HECM and reverse mortgage dispositions, where surviving spouses and heirs are frequently still in place and mishandled contact carries reputational and legal exposure.